Refund Policy
Last updated 9 October 2026
1. 14-day money-back guarantee
- First payment: if you ask within 14 days of your first payment for a plan, monthly or yearly, we refund it in full.
- Yearly renewals: if a yearly plan renews and you ask within 14 days of the renewal, we refund the renewal in full.
- Monthly renewals aren't refunded. Cancel any time before the renewal date and you won't be charged again; you keep access until the end of the month you've paid for.
2. Plan changes
- When you upgrade, you pay only the difference for the rest of the current period. That charge falls under the same 14-day rules as the payment it belongs to.
- Downgrades take effect at your next renewal, so there's nothing to refund.
3. If something goes wrong on our side
If GoGetCited is unavailable for a long time, or a problem on our side stops it working for you, contact us and we'll make it right with a pro-rata refund or a credit for the affected period.
4. How to ask for a refund
Email ardhika@futureleaderleague.com from the address you use for GoGetCited, with your workspace name and, if you have it, the invoice. We reply within 5 business days.
Payments for GoGetCited are processed by Polar, our merchant of record, so approved refunds are paid by Polar to the card or account you paid with, including any tax charged. They usually arrive within 5–10 business days, depending on your bank. When a subscription is refunded in full, it is cancelled and the workspace becomes read-only; your data stays available.
5. Your legal rights
This policy doesn't limit any rights you have under consumer protection law where you live. If you're unhappy with a charge, please contact us before disputing it with your bank: we can usually sort it out faster.
See also our Terms of Service, Privacy Policy and Refund Policy.